Fussels Coronavirus Statement
By now, we’re all aware of the severity of Coronavirus, and probably exhausted from the worry of it all. Whilst we don’t want to add to the stress, we do want to let you know how we’re dealing with it here at Fussels.
We are taking additional precautionary measures to ensure the health and wellbeing of our staff, their families, people visiting our site and you - our valued customers. We are closely monitoring the Coronavirus situation and following the advice provided by Public Health England.
Currently we foresee no issues arising and are happy to report that it is very much business as usual!
We are a food production company and already adhere to the highest standards of hygiene throughout, this is backed up by our SALSA Accreditation. Even with all this in place, we're adding extra measures including additional hand washing and hand sanitiser stations for customers and visitors, plus giving our staff additional training.
Our production levels have increased, so we can fulfil our orders to Sainsbury's, Morrisons and Waitrose, plus the additional orders we are receiving via our website.
We really want to thank all our customers for their support during this difficult time, if we all work together we can get through it.
We'd also like to briefly talk about other small business like us. Over the next few months, we are all going to feel the pinch, whilst the supermarkets and larger internet retailers will most likely prosper. With self isolation and social distancing, think about using your local business to support your current circumstance. They all need you!
If we can be of any assistance, please don't hesitate to contact us on 01373 831286 or firstname.lastname@example.org
A few changes that are already in place at Fussels:
Customers and visitors to our site
There are a few changes when you enter our building or visiting our shop, please see the posters displayed and use the sanitiser stations.
Fussels Deliveries and Collections from our Warehouse
We have made some small changes, to protect our customers and staff, for more information, please use the following links:
- CLICK HERE if you receive deliveries from Fussels.
- CLICK HERE if you collect orders from our warehouse.
Events that Fussels are attending
For any events we are attending, there are a few changes to our stall, please CLICK HERE to find out more.
Internet order deliveries
Both Royal Mail and our carrier APC have extended their delivery times, please bear with us. From despatch, your order could take 2-3 working days to be delivered. Both are adopting the ‘No Contact Delivery Practice’. This is for the safety of both you and the driver. The delivery driver will not ask you to sign the delivery Hand held Device. Instead the driver will knock the door/ring the door bell, place the consignment on the doorstep, step back from the door 2 metres and ask for you to confirm your name. The driver will then type your name into the Delivery Hand held Device.
Download our SALSA (Small and Local Supplier Approval) certificate HERE